Curv Product Warranty Information

This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights, which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion under this Limited Warranty may not apply to you. Please keep your dated sales receipt; it is required for all warranty requests.

For a period of (* see above products) year from the date of purchase of your Cürv product, Curv360 Limited ("Cürv") will, at its sole option, repair or replace any Cürv products that malfunction due to defective parts or workmanship at no charge to you. This warranty is not transferable and applies only to the original consumer purchaser. Cürv may, in its sole discretion, make any repair or replacement with new or refurbished product or components. If the product or component requiring repair or replacement is no longer available, Cürv may, in its sole discretion, replace such product with a similar product of similar function.

Repair service, damage due to misuse, abuse, negligence or casualty (e.g., fire), acts of God (including but not limited to lightning, flood, tornado, earthquake, or hurricane), and consumable parts (including batteries) are not covered by this warranty. Damage from unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, loss of use, or unauthorized service. In addition, this warranty does not cover any losses, injuries to persons, loss of property or general damages. This warranty covers only Cürv products and is not extended to other equipment, components, or devices that a customer uses in conjunction with our products. Cürv's maximum liability under this warranty is limited to the original purchase price of the Cürv product in question.

This warranty is expressly in lieu of all other warranties, expressed or implied, including any warranty, representation or condition of merchantability or that the products are fit for any particular purpose or use, and specifically in lieu of all special, indirect, incidental or consequential damages. If curv360 limited cannot lawfully disclaim statutory or implied warranties, then to the extent permitted by law, all such warranties shall be limited in duration to the duration of this express limited warranty and to repair or replacement service. Some jurisdictions do not allow limitations on how long a statutory or implied warranty lasts, so the above limitations may not apply to you.
Repair or replacement shall be the sole remedy of the customer and there shall be no liability on the part of curv360 limited for any special, indirect, incidental or consequential damages, including but not limited to any loss of business or profits, whether or not foreseeable.

To obtain the benefit of the above limited warranty please contact Cürv support at:

customerservices@curv360.com or call us on our Telephone number - 08000 612 140

For warranty requests: Please be prepared to describe the product that needs service, the nature of the problem and to provide proof of purchase. You will also be required to return your existing device in accordance with directions that will be provided by Curv360 Limited. Cürv has no warranty obligations with respect any products that are excluded from warranty pursuant to Paragraph 2 above, as reasonably determined by Cürv, and the owner of such device shall bear all shipping costs for the return of such product to owner. Any claim under this Limited Warranty must be submitted to Cürv before the end of the warranty period described above. Please allow up to fourteen (14) business days for your warranty request to be processed.

Curv Infrared Panels - 15 Years

(5 years for thermostat & Electronics)

Curv Wireless Thermoset with Control box - 5 Years

Curv Wireless Switches (CURVSW01/02/03) - 5 Years

Curv Wireless Doorbell (CURVWB01) - 5 Years

Curv LED Light (CURVL01) - 5 Years

Curv Smart TRV & Gateway (CURV01 / CURVWG01) - 4 Years

Curv Wireless Room Thermostat (CURVWT01) - 4 Years

Curv HD Video Doorbell (CURV01) - 1 Years

Curv HD Security Camera (CURVCC01) - 1 Years

Curv Wireless Home Alarm Kit (CURVAL01) - 5 Years

Curv Smart HD Doorbell (CURV-DBL01/02/03/04) - 1 Year

Curv Smart CCTV Camera 4 Battery (CURV-4BC01) - 1 Year

Curv Smart 360 Internal Camera (CURV-INCAM01) - 1 Year

Curv Smart Flood Light Camera (CURV-FLDCAM01) - 1 Year

Curv Smart Security Light Camera (CURV-OUTCAM01) - 1 Year

Curv Smart Solar Powered WiFi Camera (CURV-SOLCAM01) - 1 Year

Curv Smart Solar Powered 4G Camera (CURV-SOLCAM02) - 1 Year

Curv Smart Colour Bulb (RGB+W) BC Fitting (CURV-RGBW01-BC) - 1 Year

Curv Smart Colour Bulb (RGB+W) ES Fitting (CURV-RGBW01-ES) - 1 Year

Curv Smart Colour Bulb (RGB+W) Candle Fitting (CURV-RGBW02) - 1 Year

Curv Smart Colour Bulb (RGB+W) GU10 Fitting (CURV-GU10B) - 1 Year

Curv Smart Alarm System (CURV-ALR01/02/03) - 1 Year

Curv Smart Plug Socket (CURV-SMTSOC01) - 1 Year

Curv Smart 4 Plug Extension Lead (CURV-SMTEXT01) - 1 Year

Curv Smart WiFi Switch Controller (CURV-SWCON01) - 1 Year

Curv Smart Advanced TRV - Single (CURV-TRV01) - 1 Year

Curv Smart Advanced TRV - Kit (CURV-TRV02) - 1 Year

Curv Electric Scooter (CURV-SCOOT-7.5AH) - 2 Years (Does not Include Wear & Tear)